We offer returns on your first order from a brand on Abound, for free! You have 60* days from the order date to initiate a return, so get to it!
To start a return, go to your orders page. Click "Order Details" on the order you'd like to return and you will see a button to return your order, "Return Items." Click it, and from there you'll be asked to fill out a brief form so that we can properly process your return. Once you fill out the form, we'll send you a shipping label. If you are initiating multiple returns at once, match the order number on the shipping label to the order's inventory. Make sure to pack the items extra well! Carriers are experiencing incredible stress and we don't want to clean up soap bubbles from the warehouse floor (even if they're eco-friendly)!
Abound will cover the cost of shipping the return to our processing center, and your refund will be processed once our team has verified the condition of the items.
In order to be eligible for returns, items must meet the following criteria:
- Unopened and unused
- In original packaging
Was your order damaged on arrival? Not too fast! Don't initiate a return, follow our damaged order process instead.
Help us support you and thousands of other retailers looking for one of kind items by following our returns protocol.
*Abound Holiday Promotion will grant Net 90 terms. Those with net terms on Abound will be given 90 days to return products after you place an order. This promotion begins August 26th, 2020 and will only be available for a limited time.